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Kiddie Couch Warranty

We are very confident and stand behind the durability of our products. Kiddie Couch and Add-Ons both come with a one year warranty on the covers, zippers, and foam.

 

Foam Warranty

We offer a 1 year warranty on our foam. Our CertiPUR-US certified polyurethane foam is made with some of the highest standards in the industry and we are very confident that you won't have any issues.

This warranty covers the compression and expansion of your foam. If your foam stops compressing or expanding in a way that materially affects the functionality of your foam, we will repair or replace it for you.

This warranty does not cover any user inflicted damages such as stains, rips, or water damage. Please inspect your foam upon unboxing to ensure there are no issues with your foam. If there are, you must notify us right away after receiving your item. 

Email us with the issue you are having along with a few pictures and we will do our best to resolve the issue as quickly as possible. 

 

Cover Warranty

We offer a 1 year one-time repair/replacement warranty on our covers. This warranty covers:

  • Seam tears
  • Zipper malfunctions

If you have any of the above mentioned issues, please let us know immediately and we will offer a one-time repair or replacement for your affected cover piece. 

This warranty does not cover any user inflicted damages such as stains or rips. Please inspect your covers upon unboxing to ensure there are no issues with your covers. If there are, you must notify us right away after receiving your item. 

Email us with the issue you are having along with a few pictures and we will do our best to resolve the issue as quickly as possible.